Support at Home Program

Hope & Care Community Services supports older people to remain safe, independent and connected while living at home. Services are tailored to each person’s assessed needs, preferences, care plan and available Support at Home funding.

Support at Home Services

Depending on individual needs and service availability, support may include:

  • Personal care and daily routines
  • Cleaning, laundry, and household assistance
  • Meal preparation and shopping
  • Transport and community access
  • Social support and companionship
  • Respite care
  • Nursing and allied health support
  • Care management and service coordination

Who Can Access Support at Home?

The program is designed for older people who need coordinated assistance to continue living independently at home. Eligibility and approved services are determined through an aged care assessment.

The Support at Home program includes clinical supports, independence services and everyday living assistance. It replaced the Home Care Packages Program and Short-Term Restorative Care Programme on 1 November 2025.

Personalised Home Care

Following approval and funding allocation, participants can select a provider and agree on services that meet their assessed needs and available budget. Service arrangements can be reviewed when needs or circumstances change.

Frequently Asked Questions

What is the Support at Home Program?

Support at Home is an Australian Government aged care program that provides approved services, equipment and home modifications to help older people remain living at home for longer.

What services can be included?

Approved services may include personal care, nursing, allied health, transport, respite, cleaning, shopping and meal preparation.

Is an assessment required?

Yes. An aged care assessment determines eligibility and identifies the ongoing or short-term services a person may be approved to receive.

How to Access?

Call our team on (07) 3892 1990 or email support<at>hccs.net.au. and we will help guide you through the process.

We have offices in Greenslopes, Burpengary East & Brookwater.
NDIS Provider Number: 4050014576
  Registered with the NDIS Quality and Safeguards Commission

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